Customer connection & product experience · 0:28
Your Brand Has a Tone
Sean describes how products, posts and interactions communicate a brand's tone, then asks why an audience may not respond.
IN THE CLIP
Transcript
So whether you know this or not, you are creating a musical symphony or tone with every thought, feeling, experience, tweet, Instagram post, status update, TikTok video, products you put out there, brand ambassador, you name it. And you're communicating something. And so the real question, if like no one's resonating with that, Why?
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