Customer Discovery · 0:31
Know the Nuance Before Designing for Others
Sean explains why understanding the nuance of a problem matters when designing for someone else.
IN THE CLIP
Transcript
So, something that's missing. What, what is that? How do you even figure that out? Well, the best way is you solve your own problem. I think this is the disconnect that happens. When you're trying to design for someone else and it's like, oh, they would love this or, oh, like, they definitely want this. It's different because you don't understand the nuance and like you may be off by miles and millimeters.
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