AI Strategy · 0:38
Look for Friction Near Revenue
Sean uses expense filing, receipts, accounting codes, approvals and rework as an example of friction surrounding revenue-generating work.
IN THE CLIP
Transcript
So sales processes, not just new lead generation, but all the things that lead up to it, like, Just expense filing. I do a bunch of sales. I take a bunch of Ubers, I got a bunch of meetings and meals and coffee receipts, and it takes me hours and hours and hours a week to go through this horrible process in an app that is not efficient to make me take the picture and then allocate it to a certain GL code and then like get an approval and oh, this one was wrong. So the manager looks at it. I have to go back. I need to look at, and on and on and on.
Recorded February 2026.
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