AI & Work · 0:30
Internal and Customer Facing AI
Separate internal workflow improvements from the experience your customer sees. Both deserve a deliberate decision.
Playback uses TikTok. If the player is unavailable, use the direct link.
IN THE CLIP
Transcript
Okay, so internal is the one we just described. Internal to the company, internal to your job. It's not external facing that your customer could see. Right? So this is all, like, in, like, uh, back of house. So in a restaurant mindset, it would be like back in the kitchen, making the food, not front of house, where we're out interacting with customers. We're delivering the food, we're taking orders, you know, delivering a good experience for them, ambiance, et cetera.
Recorded 2026.
More on AI & Work